Legal

Privacy Policy

We are committed to protecting your personal information and handling it responsibly when you use FireScraper.

Information we collect

You can browse the website without creating an account. When you register or use the product, we may collect your name, email address, account identifiers, payment metadata from our payment processor, and the project URLs you submit for scraping.

We also collect technical information such as browser details, device type, IP address, and usage logs to operate and improve the service.

How we use information

We use account and project information to provide scraping, export generation, billing, support, fraud prevention, and product improvement.

Payment details are handled by our payment processor. We do not store raw card numbers or card security codes on our systems.

Cookies and analytics

We use cookies or similar technologies to keep you signed in, remember preferences, and understand how the product is used.

Analytics and operational logs help us measure page visits, account creation, checkout flows, project activity, diagnose issues, and improve the user experience.

Data retention

Scrape session data, including crawled content and exported files, is automatically deleted six (6) months after the session was created. Account information is retained for as long as your account is active.

If you need to keep your data longer, download and store your exports before the retention period ends.

Your rights

Depending on where you live, you may have rights to access, update, delete, or restrict the processing of your personal information.

If you want to make a privacy-related request, contact us and we will respond in line with applicable law.

Service providers

We may use third-party providers for hosting, analytics, authentication, storage, and payment processing. They only receive the information needed to perform those services for us.

Examples include payment processors and cloud infrastructure providers that help us run the app securely and reliably.

Contact

If you have questions about this policy or how your information is handled, contact us through the support options provided in the app or on the website.